Policy

Privacy Policy

Last updated: February 2026

What This Policy Covers

This Privacy Policy explains how CleanCandy. collects, uses, and shares personal information when you visit our website, place an order, or contact support.

Information We Collect

  • Contact details such as name, email address, phone number, and shipping address.
  • Order details such as purchased items, order totals, and fulfillment status.
  • Technical and usage data such as IP address, browser details, and on-site activity.
  • Marketing attribution data such as UTM parameters and advertising click identifiers.

How We Use Information

  • To process and fulfill your orders.
  • To provide customer support and order updates.
  • To improve website performance, product offering, and checkout experience.
  • To run advertising measurement and fraud prevention.

Cookies And Tracking

We use cookies and similar technologies for core site functionality, analytics, and advertising attribution. You can control cookie behavior in your browser settings.

Who We Share Data With

We share data only where needed to operate the store, including payment processors, Shopify infrastructure, shipping partners, analytics providers, and fraud prevention services.

Retention

We retain personal information for as long as necessary to provide services, meet legal obligations, resolve disputes, and enforce agreements.

Your Rights

Depending on your location, you may have rights to access, correct, delete, or restrict the use of your personal information. You can submit requests by email.

Data Security

We use commercially reasonable safeguards to protect personal information. No online system can be guaranteed to be fully secure.

Changes To This Policy

We may update this policy from time to time. The latest version will always be available on this page.

Contact

For privacy-related requests, email support@cleancandy.co.uk.