Policy

Terms & Conditions

Last updated: February 2026

Overview

This website is operated by CleanCandy. Throughout the site, the terms "we", "us" and "our" refer to CleanCandy. By visiting our site and placing an order, you agree to these terms.

Use Of Website

You agree to use this website only for lawful purposes. You must not attempt to interfere with the operation, security, or availability of the service.

Products, Pricing And Availability

We aim to keep product listings, prices, and stock accurate, but errors can occur. We reserve the right to correct pricing or product information, limit quantities, or cancel orders where necessary.

Orders And Payment

Orders are subject to acceptance and availability. If we cannot fulfill an order, we will contact you and issue a refund where payment has already been captured.

Shipping And Delivery

Estimated delivery windows are provided for guidance only and are not guaranteed. Full shipping terms are available in our Shipping Policy.

Returns And Refunds

Returns and refunds are handled in line with our Refund Policy.

International Orders

For orders shipped outside the United Kingdom, you are responsible for compliance with local import laws, duties, and restrictions.

Limitation Of Liability

To the extent permitted by law, CleanCandy. is not liable for indirect, incidental, or consequential losses arising from use of this website or from delayed delivery events outside our reasonable control.

Privacy

Our handling of personal information is explained in our Privacy Policy.

Changes To These Terms

We may update these terms from time to time. Continued use of the website after updates are posted constitutes acceptance of the revised terms.

Contact

For terms-related questions, contact us at support@cleancandy.co.uk.